Your Visit

SPectator guidance

A few guidelines for your safety & comfort

A few guidelines for your safety & comfort

Preparing for entry 

Finish any food and drink before you enter the arena itself as you’re not allowed to take these in with you. ​

Head to the entrance that is stated on your ticket and join one of the queues. ​

Have your tickets ready to be checked. ​Open your bag ready for hands-off bag check. 

Please consider whether you need to bring a bag. We do not allow large bags into the arena for security reasons. 
Spectators will be permitted to take an A4 size bag or smaller into the arena. One bag is allowed per person. Bags that are half full and folded over to reduce their size will not be accepted. 

We class small bags as no larger than A4 size (21cm x 30cm) or standard handbags. Travel cases, laptop bags and large tote bags are NOT permitted inside the arena.

Bag searches are conducted upon entry to the arena and is a condition of entry to protect your safety and that of other visitors. As well as making everyone feel safer, this means less time queuing at the turnstiles. 

arena bag policy

We reserve the right to prohibit any of the listed items.

Items which are illegal. Anyone found in possession of illegal or contraband goods may also be liable for prosecution;

Weapons, bladed/sharp articles, ammunition, explosives, horns, whistles, drums, fireworks, flags, flagpoles, inflatables, musical instruments (except where permission has been granted by the venue management), large umbrellas, glass bottles, flammable liquids in any container, laser pens, professional camera equipment (except for persons holding a media pass), illegal drugs, alcoholic beverages, animals (except Service Dogs), confetti, glitter bombs, balloons, wheeled footwear, helmets, full face masks, Go Pros, Laptops and iPads, food and drink or any other item which in our reasonable opinion, may cause danger or disruption to any Event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes);

Items which event organisers or their management teams have asked us to prohibit;

Items which are otherwise prohibited pursuant to the Venue or Ticket Terms.

Food and drink cannot be brought into the venue. Should you wish to bring an item of food or drink with you due to medical or religious requirements, please contact us via arenaevents@worc.ac.uk

Competing athletes are permitted to bring pre-prepared meals into the venue.

Prohibited items will be confiscated and returned to you after the event, which may delay your access into and out of the Arena. Our recommendation: if in doubt, leave it at home.

Excessive intoxication, aggressive or antisocial behaviour will result in you being asked to leave or being removed from the venue. 

Please be mindful of other customers safety and comfort around you. 

If you have any concerns about the behaviour of any other persons around you then please speak to a member of staff at your earliest convenience.

Please refer to the event organisers webpages for any additional information such as Spectator Code of Conduct.

There is a one-way system in place at the Arena with entry via Chequers Lane from Hylton Road and exit one-way through the campus back on to Hylton Road. 

The Arena has a dedicated pay and display car park with over 250 parking spaces.

The Arena Car Park operates an ANPR System outside of events, this is a pay and display system where you are required to pay for your parking at the point you are leaving the premises.

On event days spectators can park all day for £6.00 per car (contactless payments only). There is a height restriction barrier of 2.1 metres. The Arena has ample parking with accessible parking bays and designated coach and mini-buses bays, which can be booked in advance. In the event Arena car parks are full, visitors are advised to park in the nearby University of Worcester car park or one of the city council car parks

The university of Worcester Arena has 6 spacious changing rooms adjacent to the main hall, as well as 3 smaller individual changing rooms for officials or just those who wish for privacy.

We also have baby changing facilities are available in the Arena toilets located in the Arena ground and first floor foyers.

For more facilities information head over to our accessibility head over to our accessibility page

Once the event is over, all lost property is moved to the security office. You can call 01905 544 444 for lost property queries.

If you require a risk assessment for your visit, please contact arenaevents@worc.ac.uk stating your event name and date attending.

Security is everyone’s responsibility, so help us keep you safe by reporting anything that doesn’t feel right to our security and stewarding teams. We will always act on your concerns.  

 We hope you enjoy your visit to the Arena!

If you do have any further questions, please contact arenaevents@worc.ac.uk

University of Worcester Arena at night